Ooma VoIP Review
Introduction
Ooma is based out in Silicon Valley, California and
offers VoIP calling services that work best for the home network, small
business, and mobile users. Ooma got the title of the fastest-growing private
companies under the Silicon Valley Journal in 2015.
Ooma VoIP is ideal for startups who are looking for
adequate telecommunication features at an affordable cost. They offer you a
standalone device that doesn’t need a computer to run. You don’t have to
install any software or need a headset. Ooma replaces the phone service you
already have and gives you a new landline. From quality calling to high-speed
internet, Ooma is perfect for every small business or home network.
Plan & Pricing
Ooma doesn’t have any direct monthly fee. You will
have taxes due to pay every month that will amount to around $3.50 each month.
Depending on the device Ooma Telo costs anywhere from $100 to $200 and is a
one-time buy for all your calling requirements.
If you take the Basic Service from Ooma you can make
international calls at the lowest rate. It is anywhere from $0.014 to $0.040
per minutes depending on where you call. It is best to opt for the Premier plan
as it has additional features and still costs low.
Ooma Premier costs you $10 per month or $120 per
year. You don’t need Premier to use phone services, and it gives you a lot of
additional features along with basic calling. You get a second line, three-way
calling system, voice mails, call screening, and forwarding.
If you take the World Plan, you can connect to more
than 60 countries through landline and 10 countries from your mobile. The cost
is only $18 per month. They also have a World Plus plan where you can connect
to more than 70 countries on landline and 40 countries through mobile by paying
$26 only.
Call Features
Ooma VoIP takes you back to the traditional landline
system. You need to buy Ooma Telo and stay connected with the rest of the
world. You need to buy the landline device and connect it to your phone system.
You can take calls from the landline or your phone. You get normal calling and
receiving feature if you opt for the basic plan.
Advanced Call Features
If you opt for the Premier or World Plan with Ooma,
you will get additional services like:
- Enhanced caller ID: you
get the phone numbers when receiving calls. When mobile contacts are synced,
you will get the contact ID of the person calling when their number is saved.
- Enhanced call waiting: if
you’re on a call with someone and you get another call that goes into waiting,
the person calling will hear a beep sound, but other Ooma devices will ring and
someone else can attend that call.
- Instant second line: two
people can call or take the call coming to the same number, but use different
devices to attend to respective calls.
- Three-way conferencing:
you can connect to two more people from your Ooma device and avail three-way
calling feature.
- Backup number: if your
internet isn’t working, you will still not miss a call coming to your Ooma
number. It will get forwarded to the backup number.
Equipment
Ooma is not a cloud-based VoIP solution that
connects multiple people in your office to make hundreds of calls. It is a
landline-based system where you need to purchase an Ooma Telo and make calls
from there. Although it does have advanced features you want from VoIP it only
connects to mobile phones. It is perfect for home or small businesses.
Support Services
If you have trouble
setting up the Ooma Office, you can take help from their support team. Their
agents are ready to assist 24/7 through calling or live chat option. If you
want to chat, login to the Office Manager and ask questions. Depending on your
geographical area you can also connect to their respective toll-free numbers.
